Cuckoo XCEL 2
Specification
- Type
- Tank
- Water source
- Direct pipe
- Filtration
- Other / unspecified
- Outputs
- Hot, Cold, Ambient
- Installation
- Countertop
- Dimensions (W×D×H)
- Not published
- Weight
- 14.1 kg
Physical specs source: cuckoo.sg · verified 6 Aug 2026
Pricing & terms
- Purchase price
- S$2,599
- Warranty
- Not published
- Warranty coverage
- "FREE Service & Warranty" included with outright purchase; exact warranty duration not published on the product page
- Installation fee
- S$0
- Annual servicing fee
- S$350
- Servicing terms
- CUCKOO+ Care Service Package (optional/renewing annual plan): $350.00/year, includes filter replacement every 4 months, 1-to-1 professional service visit, steam sterilisation of tank and faucet, and a 15-point check. Outright purchase separately states "FREE Service & Warranty" and "Scheduled Service Appointment Every 4 Months" as included — relationship between the free-included service and the paid CUCKOO+ Care package is not clearly disambiguated on the page.
Cost of ownership
Computed from the figures above using this site's published formula — see methodology. Purchase price plus every filter replacement due within the period, plus any published annual servicing fee.
3-year cost
| Line item | Unit price | Replacements | Subtotal |
|---|---|---|---|
| Purchase price | — | — | S$2,599 |
| No consumable filters listed for this model. | |||
| Servicing CUCKOO+ Care Service Package (optional/renewing annual plan): $350.00/year, includes filter replacement every 4 months, 1-to-1 professional service visit, steam sterilisation of tank and faucet, and a 15-point check. Outright purchase separately states "FREE Service & Warranty" and "Scheduled Service Appointment Every 4 Months" as included — relationship between the free-included service and the paid CUCKOO+ Care package is not clearly disambiguated on the page. | — | — | S$1,050 |
| Total over 36 months | — | — | S$3,649 |
5-year cost
| Line item | Unit price | Replacements | Subtotal |
|---|---|---|---|
| Purchase price | — | — | S$2,599 |
| No consumable filters listed for this model. | |||
| Servicing CUCKOO+ Care Service Package (optional/renewing annual plan): $350.00/year, includes filter replacement every 4 months, 1-to-1 professional service visit, steam sterilisation of tank and faucet, and a 15-point check. Outright purchase separately states "FREE Service & Warranty" and "Scheduled Service Appointment Every 4 Months" as included — relationship between the free-included service and the paid CUCKOO+ Care package is not clearly disambiguated on the page. | — | — | S$1,750 |
| Total over 60 months | — | — | S$4,349 |
Certifications
No filtration-performance certifications published for this model. See /certifications for what a certification like NSF/ANSI 42/53/58 actually tests, and why this column is often empty for SG-sold models.
Data notes
Model numbers CP-ANN201HW (white) / CP-ANN201HB (black) per product page. Purchase price $2,599.00 and CUCKOO+ Care Service Package $350.00 both quoted directly on the product page; GST-inclusiveness not stated. Tank capacities: cold 1.0L, hot 1.0L, room-temperature (purified) 0.3L — suitable per Cuckoo's own household-size guidance for larger families. No sparkling output. Model dimensions (W×D×H) not published on the product page — only weight (14.1kg) was given. Filtration: Cuckoo brands its filtration a "Nano Positive Filtration System" (6-stage, 4 physical filters) and does not describe it as RO or UF on the product page, so it is recorded as "other" rather than guessed. Filter stages and replacement intervals ARE published: Sediment Filter (4 months), Pre-Carbon Filter (8 months), Natural Filter (12 months), Nano Positive Filter (12 months) — but no standalone per-filter price is published (see brand notes: Cuckoo states genuine filters are never sold individually online); filter replacement is bundled into the CUCKOO+ Care Service Package priced above, so the `filters` array is left empty rather than inventing a per-filter price. water_source recorded as direct_pipe based on Cuckoo's ACE model installation guidelines (https://www.cuckoo.sg/cuckoo-ace-installation-guidelines) which specify a dedicated faucet hole and drainage-pipe provisioning for Cuckoo water purifiers generally — implying a plumbed mains connection rather than manual refill — but this was not confirmed with XCEL-2-specific installation text. Halal certification claimed ("complies with strict Halal standards and regulations established by JAKIM") but not recorded under `certifications` because JAKIM Halal certification pertains to food-contact/consumption compliance, not a water-filtration performance standard with a testable removal-claim scope as intended by this schema field. No rental plan pricing found — see brand notes.